Revision Policy

    At OnlineSPSS.com, we take pride in delivering high-quality statistical solutions. We are always ready to revise your order if it doesn’t fully meet your requirements. We offer up to three free revisions if your request adheres to our main terms:

    Instructions: Your revision instructions should align with your initial instructions, including specifications such as instructions and requirements, dataset, questionnaire, word count, statistical tests, etc. If our Quality Assurance Department determines that the client’s initial instructions have been not met, their revision request will be rejected.
    Submission: Your requests should be submitted to us in writing via email.
    Deadline:  You can request a free revision within seven days after receiving the order. For orders exceeding twenty-five pages, a free revision is available within seven days after approval.
    The number of revisions:  We offer up to three free revisions, provided they meet the conditions listed above.

    Kindly Note That:
    1-) A free revision will be provided only if the initial instructions align with the revision instructions. The Company reserves the right to request additional payment if the revision instructions conflict with the initial order instructions. If your revision request does not meet the specified requirements, or if you have already exhausted your three free revisions, you should place a new order for editing/proofreading. Please clearly specify the changes that need to be made in the new order.

    2-) The customer is entitled to request free amendments to their order within a 10-day period after order delivery. If a revision is required at a later time, the customer will need to pay additional fees, which may vary depending on the complexity of the revision.

    3-) If we agree on a revision of the work, there must be a minimum of 36 hours allowed, as the tutor may be located in a different time zone. No refunds will be issued for any delays in the revised version of the task.

    4-) We will provide a free revision if we have not followed the original instructions or if there are discrepancies such as grammar errors, conceptual errors, or word count. Legal disputes will not be entertained unless our tutors have been given at least two opportunities to revise the work.

    5-) Should you have a legitimate concern regarding a purchased item, You will have a period of seven days within which to request a free revision in accordance with the revision procedures set forth on the website. This is a service that we provide to help ensure your total satisfaction with your completed order. To receive this free revision, it is mandatory that you contact the company within seven days after you have received the product created for your order. We will only give you a free revision should we find your request valid. This policy will not extend past this seven-day time period. In addition, should your concern regarding a purchased item or your request for a revision not be deemed legitimate under your order and the company’s policies regarding completion of orders set forth in these Terms and Conditions, and within the company’s sole discretion, and should you nevertheless wish a revision to be made, the company will advise you of the cost of the revision before commencing work. All revisions will be returned to you within seven days of the company accepting your request, unless the number of pages or extent of revisions requires otherwise, in which case the company will advise you of the appropriate time period for delivery of the revisions to you. For your information, based on our experience, and the vast experience of our tutors, we normally consider any requests for more than seven successive free revisions to be excessive without extenuating circumstances. You can always request additional revisions according to the applicable rate, and the company will provide a quote for revisions. However, the validity of the request is again subject to the company’s sole discretion regarding the validity of your concern.

    Please Note: We regularly update our policies in line with industry standards. Please ensure you stay informed about our website policies. By placing an order on our website or through email (at info@onlinespss.com), you are confirming that you have read and agreed to all our policies.


    Posted on 12 April 2017

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